Colt Professional Services

Colt Professional Services Portfolio

Enterprises are moving away from simple, transactional components to more complex, integrated solutions, such as converged WAN and network security (SASE). Increasing complexity of such solutions means fewer organizations will choose to build and manage their network services on their own. This provides us an opportunity to deliver higher value to our Customers, becoming a trusted advisor rather than merely a network component vendor.

Overview of Colt Service Transition

Project Management

Providing End to end project management services for the implementation of the services
Our certified and multi-lingual PMs with in-depth knowledge, will have full responsibility and accountability for the deployment of your solutions.
Projects tailored for your unique needs with Customised communication plans, governance, risk and change management.

Service Induction

In-depth technical and operational training on Colt Services.
Upskill your operational team and prepare them to manage Colt Services
Build confidence and proficiency in the administration and management of the solution .
Provides recommended practices, common operational issues and trouble shooting tips.

Service Integration

Integrate Customer services to Colt’s through customised deployment, migration and digital integration.
Supplements your technical team, with Colt specialist.
Bespoke configuration & deployment of your services, including initial set up, technical workshops, testing, proof of concept, , governance and engagement model.
Seamlessly migrate your existing network services to Colt’s with reduced downtime.

Service Integration

Colt Service Integration supplements your technical team for a successful implementation of Colt Services and integrating it to your IT environment.

Benefits

Faster and seamless deployment of Services to your existing infrastructure
Reduces support issues and saves time by avoiding common mistakes
Minimizing cutover inefficiencies through seamless migration
Frees up your resources to focus on your core business, while Colt drives the deployment
Flexible engagement models
Maximize and accelerate your RoI on Colt Services.

Choosing your right Service Transition options: Colt recommendation

Standard Service delivery

You have a standard Colt product and non-complex solution & implementation. You are knowledgeable about Colt service and have technical know-how to operate the service You have large IT team to configure the services.

Project Management

You have a complex project, or multi-site network deployment. You need someone to coordinate between different teams and stakeholders. You need customised communication and engagement plan.

Deployment Services

You have a complex solution, which needs specific configuration. You have limited IT team or expertise to do deployment. You want to reduces support issues and saves time by avoiding common deployment mistakes.

Service Induction

You have a new IT team, who is managing Colt Services and needs to be trained. You want to upskill your existing team managing Colt products. You want to trouble shoot basic issues by yourself to improve uptime.

Migration Services

You are migrating existing network or technology to Colt’s. You want to minimise cut-over inefficiencies through seamless migration. You have limited expertise on network service migration.

Digital Integration

You have disparate internal systems and wants to integrate it (e.g. ticketing or ordering) to Colt’s through e-bonding. You want to maximize efficiency, synchronize data across multiple systems and automate.